Optical character recognition serves multiple industries and situations requiring automating the reading of documents and handwriting.
The most current use of OCR is the digitalization of documents. Governments use OCR to digitize paper documents to make them easier to process and refer to (such as tax papers, applications, official certificates, etc). This typically requires accuracy and diversity in the data especially with regard to specific lexicon to ensure relevance.
An upcoming trend we see refers to reading and processing invoices. This type of use case touches the individual and allows them for instance to take a photograph of an invoice and then allow OCR technology to process it automatically. Again this requires a high level of accuracy and diversity to ensure precision when it comes to running such automations.